Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Our contact form sends your request to representatives of WWT in Cambodia (The Wildfowl and Wetlands Trust) and are governed by WWT’s Privacy statement. We store these messages as emails in a password-protected email system, and pass the details on to participants in the Anlung Pring Community-based Ecotourism initiative.


If you post a message to us via our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Cookies are small text files stored on computer by the websites individuals visit. They are standard across all websites and help website owners deliver a better experience to their users.

Further details about managing cookies on all types of devices can be found here:

The cookies Anlung Pring Community-based Ecotourism uses on its website are:

utma, utmb, utmx, utmz cookies – these cookies enable the function of Google Analytics, software that we use to help analyse anonymous visitor information such as pages visited, time spent on site, browser usage etc. The data can only be viewed by relevant staff at WWT.

How long we retain your data

We maintain your email requests for yo to 24 months; after that time we anonymise them, to use in statistical analysis and record keeping.

What rights you have over your data

If you have contacted us via this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

What you submit via the contact form may be checked through an automated spam detection service.

Additional information

How we protect your data

Your data is kept in password-protected systems. Necessary information about your booking or review may be printed out, read out, or sent to mobile phones to facilitate your visit to Anlung Pring. Only approved staff and participants will have access to this information.

What data breach procedures we have in place

What third parties we receive data from

This website embeds reviews from TripAdvisor and Google; their data processing and control procedures fall under their respective policies.

Industry regulatory disclosure requirements

We will not, under any circumstances, share personal data with any third party organisations for their use or sell it to them for their own marketing purposes, and individuals will not receive marketing communications from any other companies, charities or other organisations as a result of providing their details.

We will hold personal information on its systems for as long as it is necessary for it to carry out the relevant activity requested by the individual and as in line with the consent given.

If an individual asks us to cease contact, a record of the request will be kept along with the individual’s personal details to enable us to comply with the request over time, but this period will be no longer than 7 financial years, which meets the
statutory obligation of partner WWT in Cambodia.